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In-house business and support functions need to be fit for the future. As their organisation changes around them and new technologies become available, they have the opportunity to redefine their role and purpose. They can add significant value and build operations that are more efficient, effective and agile.

As a result, operating models are changing. Governance and oversight is becoming more important. The drive to leverage AI and data to create insights and efficiencies is increasing. Rethinking how business and support functions can advance your firm's strategic goals is a challenge we are ready to support.

We have extensive experience in transformation across a variety of industries and jurisdictions with a team that includes experienced transformation experts with diverse backgrounds across key disciplines. We deploy expertise in areas including legal, compliance and risk, data strategy and business operations.

With a focus on how business and support functions can advance your firm’s strategic goals, our support includes the following:

  • Assessing the function's current state
  • Defining your vision, strategy and purpose
  • Advising on best practice and provide benchmarking across sectors
  • Piloting new approaches 
  • Simplifying and improve your processes through strategic use of technology and data
  • Implementing new solutions that embed lasting change 
  • Adapting and aligning In-house business and support functions with wider business strategy

In return, you will receive a bespoke service with deep knowledge of transformation, including:

  • Strategy, vision and purpose, rethinking how the function can support business colleagues and achieve priority enterprise-wide goals
  • Current state operational assessments and gap analyses, including technology, process and people models to drive greater efficiency and solve problems in new ways
  • New target operating models tailored to your needs using data to enable insightful transformation, reporting and decision-making
  • Project planning and design/implementation/change leadership
  • C-suite and senior leadership advisory services
  • Terms of Reference
  • Metrics and KPIs programmes

If you would like to learn more about how we can work with you, please get in touch with our consultants.

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A&O Consulting