Outsourcing

Acting for both leading suppliers and corporate customers from a wide range of jurisdictions and business sectors enhances our understanding of the commercial requirements and priorities of both parties, as well as our ability to identify and anticipate the latest trends in outsourcing. We have significant experience of advising clients on how to structure a procurement process to take best advantage of the various procurement models, as well as on how best to approach a response to a tender in order to win the business.

The breadth of our practice is demonstrated by the range of commercial transactions that we have advised on, including those involving IT and communications services, business process outsourcing (including procurement, asset and cash management, finance and accounting, facilities and logistics management, clinical trial services, call centre and security services), and human resources outsourcing.

With an integrated global team combining expertise in employment and benefits, tax, antitrust, corporate finance and regulation to harness insights and best practice, creating innovative outsourcing solutions. We also have a first class team of litigators with extensive experience in outsourcing disputes across all the major industry sectors.

We work closely with both clients and industry experts to develop market-leading training materials and strategies that address key concerns in the outsourcing process, including in relation to service levels, benchmarking, human resources, relationship management, liability, business continuity planning and exit management.