Skip to content

Podcast: A new Consumer Duty - what should payments and e-money firms do?

Related people
Johnstone Nikki
Nikki Johnstone

Partner

London

View profile →

Jamie Greenwood

Senior Associate

London

View profile →

Image of Claire Haydon
Claire Haydon

Executive Director, A&O Consulting

London

View profile →

Anderson Tom
Tom Anderson

Executive Director, A&O Consulting

London

View profile →

Catherine Gibaud

Senior Advisor, A&O Consulting

London

View profile →

Hitchins Sarah
Sarah Hitchins

Partner

London

View profile →

10 March 2022

In this podcast Nikki Johnstone and Jamie Greenwood, members of Allen & Overy's payments regulatory practice, and Claire Haydon from the A&O Consulting team discuss the key legal and practical implications of the latest FCA proposals for the Consumer Duty for payments and e-money firms, including what they need to do to prepare for the April 2023 deadline.

Topics covered in this podcast include:

  • What the new Consumer Duty regime is.
  • What type of customers the new Consumer Duty applies to.
  • What the changes mean for payments and e-money firms in relation to existing and future products.
  • Implications for governance and considerations for senior management.
  • Top tips - what steps payments and e-money firms should be taking to prepare.

Click here to watch our recent Consumer Duty webinar.

 

You can listen to The Allen & Overy Podcast on the following: 

    Podbean-logo     

Recommended content