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Survey highlights

Survey highlights

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Adoption curve

Adoption curve

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A&O's strategy

A&O's strategy

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New Legal Services Model
New Legal Services Model

The appetite for new legal services models

For both buyers and providers of legal services, this is an exciting time to be involved in the legal market. The industry faces unprecedented change. In response, companies are seeking out innovations in the way they procure, use and interact with providers of legal services.

To deepen our understanding of the critical issues, Allen & Overy commissioned independent research into how the delivery of legal services is changing around the world. The result is this report, based on the views of almost 200 senior buyers of legal services at companies with a collective annual legal budget of nearly GBP3.5 billion.

The findings will help organisations benchmark their use of legal providers and illuminates some of the innovative, hybrid and collaborative approaches that are being adopted across the world as legal services are increasingly unbundled.

Although the landscape is shifting in many different ways, one thing is clear: the organisations we interviewed are determined to turn these changes to their advantage. Failure to meet this challenge head-on will be a missed opportunity for clients and providers of legal services alike.

Explore the report

Survey highlights

Survey highlights

Read more

Adoption curve

Adoption curve

Read more

A&O's strategy

A&O's strategy

Read more

Models of legal services: some definitions

Law firms

Law firms

Traditional partner-led law firms

Contract lawyers

Contract lawyers

Self-employed, independent lawyers engaged for short periods or a fixed term to provide flexible project support or fill and absentee position.

Document review services

Document review services

Outsourced organisations that review high volumes of legal documents at a lower cost, sometimes by non-legally trained individuals; often used in litigation or due diligence.

Managed legal services

Managed legal services

Contracting out all or part of the function of the in-house legal team to an independent legal provider.

Online legal services

Online legal services

Standardised legal advice available only online; often accessed through a subscription service.

Legal consultancy

Legal consultancy

Independent consultants who advise on the management and operation of a legal department or the structuring of a large piece of work.

Hybrid legal solutions

Hybrid legal solutions

A collaboration between two or more of the above providers, often combined with process and technology innovations.

Key takeaways

Our research has confirmed that change is underway in all parts of the legal market. Although the pace and depth of change is unique to each individual organisation, the broad trajectory of the change is constant. We summarise the learning from our research into five questions that the most innovative in-house teams are grappling with right now.

Key takeaways
Jonathan Brayne Play Video Jonathan Brayne

Jonathan Brayne, Head of A&O's Innovation Panel, on the findings of this global research

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Legal Services Model Hero Image

Unbundling a market: The appetite for new legal services models

Whether you are a buyer or a provider of legal services, this an exciting time to be involved in the legal market. The industry faces unprecedented change. In response, companies are seeking out innovations in the way they procure, use and interact with providers of legal services.

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Jonathan Brayne
Jonathan Brayne

Partner and Chair of Fuse

London

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