Piloting new approaches
The in-house leaders interviewed for our research describe taking bold decisions about the future of their legal function. They are determined to work smarter and achieve significant increases in efficiency and impact, with demonstrable return on investment.
This radical intent is often tempered with pragmatism as they recognise the need to embed long-term, sustainable change. To address this challenge, in-house leaders encourage piloting and safe experimentation of new approaches to assess what works for their needs, and what does not. This is coupled with a focus on easy wins that will convince sceptics of the need to change and embrace new ways of working.
As one general counsel observes in our report An innovation playbook for the 'future-fit' legal function, “Implementing innovation and technological change really takes a lot of commitment, because it is not just as simple as buying software and getting people on your team to download the application. You’ve actually got to drive behavioural change as well, and that doesn’t happen overnight.”
The lessons related to this stage of innovation are
- Lesson 10 - Pilot new approaches to prove quick wins and convince sceptics